FAQs

1. ARE THE PRODUCTS SUITABLE FOR ALL SKIN TYPES?

Yes. Our formulations are designed to be suitable for all skin types – even sensitive skin. For very sensitive skin, we recommend testing new products on a small area first.

2. ARE THE PRODUCTS SUITABLE FOR SENSITIVE SKIN?

Yes. SkinFluenca places great emphasis on skin-friendly ingredients and avoids known irritants. Many of our products have been specially developed for sensitive and stressed skin.

3. HOW OFTEN SHOULD I USE THE PRODUCTS?

Most products are suitable for daily use, morning and evening. You can find detailed usage instructions on the respective product page.

4. ARE THE PRODUCTS CRUELTY-FREE?

Yes. All SkinFluenca products are cruelty-free and comply with applicable EU directives.

5. Can I use multiple products at the same time?

Yes. Our products are formulated to be optimally combined and easily integrated into an existing skincare routine.

6. WHEN WILL I SEE FIRST RESULTS?

Initial improvements may be visible after just a few applications. Lasting results are typically seen after 2–4 weeks of regular use.

7. HOW LONG DOES SHIPPING TAKE?

Delivery usually takes 1–2 business days. Orders placed before 11:45 pm (Sunday–Friday) will be shipped the same day.

8. WHAT CAN I DO IF I HAVE QUESTIONS ABOUT MY ORDER?

Our customer service team will be happy to help you. Simply contact us via the contact form or by email – we will get back to you as soon as possible.